Caring for every moment of your life
Compensation and benefits vary based on the patient’s location and insurance coverage. To get an exact rate, please contact us directly.
Your working hours depend on two factors:
1. The hours approved for the patient.
2. The patient’s preferred schedule.All hours are subject to relevant labor laws and company policies.
No, there’s no minimum. However, some benefits may depend on total hours worked. You’ll be compensated for all completed hours.
Expect payment every Friday without fail, as long as hours are submitted correctly. Caregivers appreciate the reliable payment schedule.
You’ll receive weekly payments via direct deposit, mailed check, or a prepaid card (provided free of charge).
Yes, but hours must be allocated accordingly. For example, if one patient qualifies for 23 hours and another for 20 hours, you can work 43 hours in total, but time cannot overlap.
No. While you can combine their total approved hours, payment remains consistent on a per-hour basis.
No, compensation is not available for care provided to a legally married spouse.
Yes, you can accrue up to 40 paid sick hours annually. Additional benefits include paid family leave, disability (if eligible), and, in some NY areas, a complimentary health benefits package.
You have the flexibility to set your schedule alongside the person you’re caring for, so you both can find a routine that suits you best.
We use a dedicated app for caregivers that lets you clock in and out directly from your phone. This approach replaces timesheets and paperwork, making it easy and efficient.
Our dedicated team of over 80 support staff is here to help. With an average phone wait time of just 11 seconds, we ensure quick, professional solutions to any issues you might encounter.
Each patient is encouraged to have at least two caregivers, so there’s always a backup if you can’t be there. For longer absences, just give us a call at (718) 843-8430. We can arrange for alternative programs to provide your loved one with a compassionate home attendant.
Don’t worry. You’ll earn up to 40 hours of paid sick time annually, and we offer additional benefits such as direct deposit, overtime, family leave, and disability coverage (if eligible). Many caregivers in New York locations can also qualify for no-cost health benefits.
While we don’t offer external aides under CDPAP, this can be managed by having an alternate caregiver. If additional support is needed for a longer period, contact us at (718) 843-8430, and we’ll explore options to set your loved one up with a trained home attendant through another one of our services.
Plenty! At Always Home Care, caregivers enjoy timely pay (we’ve never missed a payday!), paid sick leave, direct deposits, overtime, family leave (if you qualify), and disability benefits (if eligible). Plus, in many parts of NY, caregivers can access health coverage without any monthly premiums!
Absolutely! If you’re based in New York City, or in Nassau, Westchester, or Suffolk counties, you could qualify for health insurance without any monthly costs. Across all NY areas, we also offer a very affordable company health plan. For more details, reach out to one of our team members at (718) 843-8430.
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Yes, Medicaid enrollment is required to qualify for this program—no exceptions. Medicare alone does not meet the eligibility criteria. If you don’t currently have Medicaid but believe you may qualify, call (718) 843-8430 to connect with a partner vendor who can assist you in applying.
No, your grandmother must also be on Medicaid to qualify, as Medicare alone is insufficient.
Medicaid is a joint federal and state program offering health coverage to those with low income, while Medicare is a federal program for individuals over 65 or with a serious disability, regardless of income.
Yes, having Medicaid qualifies you to apply, even if you have both.
Unfortunately, no. Medicaid is required. If you think you may be eligible, reach out at (718) 843-8430, and a partner vendor can guide you through the application process.
To start your Medicaid application, call (718) 843-8430, and a partner vendor dedicated to assisting you will provide guidance. If lines are busy, please leave a voicemail, and someone will get back to you promptly.
Yes, as long as you pay your spend-down each month, you can join the program.
An agency caregiver, typically a home health aide, is hired and employed by a home care agency. A CDPAP caregiver, on the other hand, is hired directly by the patient, often a family member or friend.
At Always Home Care, we can help you hire a CDPAP caregiver—click here to check your eligibility.
If you…
– are not eligible for CDPAP,
– don’t have a friend or family member available for caregiving, or
– prefer to hire through our agency,we can assist with that too.
Call us anytime at (718) 843-8430.
If you need support with daily activities like grocery shopping, household tasks, personal hygiene, or grooming, you may be eligible. A nurse from Medicaid or your health plan will visit your home to assess both your eligibility and the amount of care you qualify for each week.
No, there are no restrictions based on illness type. If you have Medicaid and require care, you may qualify.
Generally, the Always Home Care program cannot be combined with regular home care services. Insurance requires patients to select one care program exclusively. Always Home Care does not add extra hours; for instance, if your parent qualifies for three days of care, they can receive those three days from either Always Home Care or another home care program, but not both.
FreedomCare collaborates with most Managed Long-Term Care (MLTC) and Medicaid HMO plans across New York State. Here are some of the insurance companies we work with: CDPAP Insurances Accepted
To confirm if we can partner with your plan and arrange care for you, please call us at (718) 843-8430.
Yes, as long as he has Medicaid coverage and requires assistance.
Absolutely—she’s eligible if she has Medicaid and is in need of care services.
Yes, provided she isn’t enrolled in any other specialized programs. If she participates in the OPWDD (Office for People With Developmental Disabilities) waiver program, she would not be eligible, as our services are designed to work specifically with an MLTC or Medicaid HMO plan.
Your child, grandchild, relative, friend, or even a current home aide can become your caregiver. However, this excludes:
Your legal spouse
The designated representative making your healthcare decisions
Parents, if the care recipient is under 21.
Only if he is 21 or older. Parents can’t provide care for children under 21 through this program.
No, legal spouses cannot be caregivers to each other within this program.
You may provide care as long as they live in New York and are Medicaid recipients.
Yes! You can become a caregiver as long as you’re 18 or older.
Yes, as long as you have valid work authorization. Not sure how to get this? Give us a call at (718) 843-8430.
Yes, caregivers and the person receiving care can share the same residence.
In some cases, yes. Please reach out at (718) 843-8430 for further details.
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Yes! Always Home Care now has its own Home Health Aide (HHA) agency and welcomes committed caregivers who are passionate about their work. Click here to explore more and apply.
No certification or previous training is required! All you need is the desire and ability to care for someone close to you.
If you’re 18 or older and have work authorization in the U.S., you can qualify. The steps include a physical exam, some paperwork, and showing your ID. You won’t need to travel to our office; we’ll come to the patient’s home.
Yes, it’s part of the approval process. Call us at (877) 781-5842 for more information.
Here’s an overview of what to expect:
1 – CONNECT. Reach out to us at (718) 843-8430, where our intake team will guide you through the steps needed to secure authorization from the patient’s Medicaid insurance.
2 – COMPLETE DOCUMENTS. We’ll provide a set of forms, including a medical evaluation for the patient’s doctor and a nurse’s assessment.
3 – HOME VISIT. One of our specialists will conduct an orientation at the patient’s home to make sure both the caregiver and the patient are familiar with the program and responsibilities.
4 – GETTING STARTED! Once everything is in place, our team will activate the caregiver’s payroll, provide app login details, confirm the schedule, and introduce you to your dedicated care coordinator.
It typically ranges from two weeks to three months, depending on the insurance approval timeline.
No, you don’t! Just send the required documents by email or fax, and we’ll handle the in-home orientation.
We have locations in Queens, Bronx, Brooklyn, and Manhattan, available by appointment only. If you’re not nearby, that’s no problem – the whole process can be completed remotely.
Submit them via email to info@alwaysny.com.
You can choose a child, grandchild, relative, friend, or even an existing home attendant to be your caregiver — with a few exceptions:
• A legal spouse
• Your designated representative (the person who makes care-related decisions for you)
• A parent (if you are under 21)
Absolutely! Caregivers can live with the patient.
No, legal spouses are not eligible to provide care to each other under this program.
Absolutely! Give us a call at (718) 843-8430, and we’ll guide you through the process.
Yes, it’s quite easy. Just reach out to us. We’ll need your recent physical exam results, a request from the patient to their insurance case manager to initiate the change, and then one of our team members will visit the home to complete the enrollment.
Yes, Always Home Care provides services in every county across New York. No matter where you are, you can access our program.
Medicaid fully covers this program, so it’s free for all participants.
If you qualify for Medicaid, you have the option to select a friend or family member as your caregiver, and Always Home Care will compensate them through New York State’s CDPAP program.
Typically, patients must choose between Always Home Care and traditional home care, as insurance allows only one option for all care needs. For example, if you’re approved for 20 hours per week, those hours can be provided by Always Home Care or another home care agency, but not a combination of both.
Reach out to your coordinator right away. They’ll investigate the issue and assist in resolving it.
For detailed information about your benefits, please contact our plan administrator at (718) 843-8430.
